Terms of Service (LetBe.ai)
Last updated: June 10, 2026
Agreement
These Terms govern your use of LetBe.ai, the LetBe.ai portal, the public API, AI scenarios, wallet credits, marketplace features, and apps built on the platform, including Truth by LetBe.ai. By creating an account, adding wallet funds, using an API key, installing an extension, or running a scenario, you agree to these Terms.
What LetBe.ai provides
LetBe.ai lets users build, run, and publish AI-powered workflows called scenarios. Scenarios may include prompts, model calls, user input, branching logic, API requests, speech-to-text, file/document processing, and other AI or automation steps. Scenarios can be run in chat, through API keys, or through apps such as Truth by LetBe.ai.
Accounts and security
- You are responsible for keeping your login credentials, API keys, OAuth grants, and connected apps secure.
- You must provide accurate account and billing information and keep it up to date.
- You are responsible for activity that occurs through your account, API keys, browser extension, or integrations.
- You should revoke API keys or connected apps that you no longer use or believe may be compromised.
Billing, wallet credits, and usage
- LetBe.ai sells prepaid wallet credits/top-ups used to run AI scenarios and related processing.
- Credits are consumed when scenarios use AI models, speech-to-text, image generation, API execution, or other metered processing.
- Prices are shown on the pricing page and may vary by model, input/output tokens, audio minutes, image usage, provider cost, and platform markup.
- If your wallet balance is insufficient, scenario execution may be blocked until you add funds or receive additional credits.
- Promotional, free, bonus, trial, or guest credits have no cash value and are not refundable.
- Taxes, currency conversion, payment processor fees, or bank fees may apply depending on your location and payment method.
Refunds
Refunds are handled under our Refund Policy. In general, unused wallet top-ups may be eligible for review within the stated refund window, while credits already spent on AI/provider usage are generally non-refundable because those provider costs are incurred when usage happens.
Acceptable use
- Do not use the Service for unlawful, harmful, abusive, deceptive, infringing, or privacy-invasive activity.
- Do not attempt unauthorized access, bypass rate limits, probe systems, interfere with service availability, or misuse API keys.
- Do not upload or process content unless you have the rights and permissions required to do so.
- Do not use AI outputs as the sole basis for legal, medical, financial, safety-critical, employment, or other high-stakes decisions.
- Do not represent AI-generated verdicts, summaries, or recommendations as guaranteed facts or professional advice.
User content and scenarios
You retain responsibility for the prompts, files, transcripts, audio, API requests, scenario logic, marketplace descriptions, and other content you submit or publish. You grant LetBe.ai the limited rights needed to process, transmit, display, store, secure, and operate that content for the Service.
AI output disclaimer
AI outputs may be inaccurate, incomplete, outdated, biased, misleading, or unsuitable for your use case. Truth by LetBe.ai and other verification scenarios provide AI-assisted analysis, not guaranteed fact-checking, legal advice, medical advice, financial advice, or professional judgment. You must independently verify important information before relying on it.
Third-party providers
LetBe.ai may use third-party infrastructure, AI model providers, speech-to-text providers, payment processors, hosting providers, email providers, analytics/security tools, and other vendors to operate the Service. Your use of connected third-party services may also be subject to their terms and policies.
Service changes and availability
We may change, suspend, limit, or discontinue features, models, pricing, guest credits, APIs, integrations, or marketplace functionality. We try to keep the Service reliable, but we do not guarantee uninterrupted availability or that every model/provider will always remain available.
Termination
We may suspend or terminate access, revoke API keys, remove published scenarios, or limit usage if we believe there is a Terms violation, security risk, fraud risk, payment issue, abuse, or legal/compliance requirement. You may stop using the Service at any time.
Limitation of liability
To the maximum extent permitted by law, LetBe.ai will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, loss of data, business interruption, or reliance on AI outputs. Our total liability for claims relating to the Service is limited to the amount you paid to LetBe.ai for the affected Service in the three months before the claim, or USD $50 if no paid amount applies.
Contact and legal notices
For support, billing questions, refunds, security issues, or legal notices, contact support@letbe.ai.